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Punch Taverns
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’’Can I just put
on record that I feel the support and assistance provided by
BMS is far better than we experienced under the previous
supplier. They appear to be more willing to be proactive and
also to have a business awareness of what is required.
Furthermore BMS, seem to me, to listen more to what the customer
actually wants…’’
“BMS is one of the
most progressive companies around; they are always suggesting
changes and improvements even if these changes will mean that
we call upon their services less and have an adverse effect on
their profits. BMS consultants are a rare breed in that they
are multi-skilled, so we are not forced to speak to a number
of different consultants specialising in different
areas.’’
“A further positive
characteristic of BMS is the relationship orientated nature of
the organisation. The
company owners, Stuart and Helen, are always personally
contactable, even at evenings and weekends. They are responsive
and willing to attempt to tackle any problem, even if it is
not within the normal realms of their service.
They will never say, ‘Sorry, we don’t deal with
that’ ‘’.
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Mapeley Estates
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“We
originally chose BMS as a services partner for our OneWorld
Procurement roll-out due to the experience and competence of
their distribution applications consultants,” said Clayton
Johnson for Mapeley. “We sought references as part of
our evaluation process, and received very positive feedback
from long term BMS clients describing an honest, professional
and flexible company, who were able to provide the full range
of JD Edwards skills and disciplines. The Procurement
project was completed on time and well within budget, and the
attitude and skills of the BMS staff exceeded our
expectations.”
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Spirax Sarco
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‘BMS provide a very professional and friendly service. They are
always there and ready to help whenever there are problems’
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Mitchells
& Butlers
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“BMS
always provide high quality consultants who quickly become
part of the team. They show a great deal of flexibility and
commitment, which contributes to their excellent record of
delivering to time and budget. As well as support and
maintenance of JDE systems, BMS have been involved in a number
of key projects for Mitchells & Butlers including
Securitisation, Year 2000, Euro Conversion, Managing Business
Productivity, Retail Reporting Intranet Pages and Electronic
Leisure Machine Data Collection and Reporting.’’ …“We
find working with a BMS consultant is like dealing with an
employee rather than a contractor.
We deal with numerous outside organisations and BMS
stand out because they never seem to cause me any problems.
They offer a very reasonable pricing structure for the
quality of their services and their escalation procedure is
simple and effective.”
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Spaces
Personal Storage
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‘ Every
one of the consultants BMS supplied were professional
and personable and most importantly productive. The developers
were genuinely customer oriented. They were able to understand
the real business needs and could translate technical jargon
into understandable business terms. They also understood
business speak and were able to develop the appropriate
technical specification.’
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Blockbuster
Entertainment
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‘The
introduction of Approval Express software has helped
significantly in the rollout of JDE purchasing. In particular
those users who were not familiar with JDE black and green
screen now find the process much more acceptable. There is the
obvious advantage of users not having to sign on to JDE in
order to approve orders, which helps when trying to control
license costs.’
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Crown
Castle
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‘We
have outsourced a number of projects to BMS and on each
occasion our requirements have been met with expert advice and
highly skilled and motivated JD Edwards professionals. Our
close partnership with BMS has proved to be valuable in
helping us to achieve maximum value from our OneWorld
investment and optimise the flexibility within the system.”
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Leisure
Link Group
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"Since
outsourcing the support of our JD Edwards systems to BMS, we
have had no com plaints from our users at all; in fact, our
users feel valued. We
have experienced a better service in most areas.
The BMS costs are reasonable and we believe that this
partnership provides a strong platform for future
demands..."
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